The Relationship Revolution

Easier Contact Management

Our Members send us requests and suggestions from time to time. We listen & respond! These two improvements in the Contact Manager make it easier and quicker to pull up just the data you want.

Build Client Loyalty

The new Articles of  Value feature helps grow the bond of loyalty between you and your clients - in a way that's unique and new.

Bring On the Increase!

Betsy says she's going to be first in line for the next postage increase promotion!

 

That's because she and Bill participated in our 2007 Stamps Edition of the Referral Challenge! The Challenge is always successful, but this time circumstances gave our Members an extra boost!

Great For You & Me!

We knew the Articles of Value would be business-building for you and interesting for your clients. What we didn't know is how much fun they would be for us!

They Remembered!

Gary thought they forgot about him until they called - two years later.

One of Gary's favorite stories was in his first year as an agent in Omaha. He connected with a couple at an Open House, and promised to set up a house search for them - being new, he also promised he wouldn't "bother" them, but instead wait for them to contact him when they were ready. "Well, this couple got two years of emails, newsletters etc. from my Relationship Manager, and I never got a call about seeing a house. I was about to stop the search and drop them off my list when I got a call. SURPRISE! They'd seen acreage they wanted to buy." While they were walking around the property, Gary asked them if they'd liked the newsletter or deleted it as junk mail. "The husband said they got it, loved it, and read every one!! So that told me not to do a thing, and just let the Relationship Manager keep sending stuff out -- because it gets my face in front of my contacts monthly." The original couple not only spent $250k buying acreage through Gary, they also sent a referral who bought a house. Regular contact paid off for Gary and his team. Why? Because people call the Realtor who's top of mind.

Wow! I love what we're building!

Just wanted to quickly pass along a bright spot in my day.  As many of you know, Shauna Williams from Bloomington, Indiana recently joined us for the Referral Challenge Rally webinar.  She shared experiences of her last 16 months in real estate, and how the PropertySource Relationship Revolution has helped her build a successful business in a short time.  She now credits the program with multiple transactions and a steady stream of communication from her relationship network.  We've heard from a number of Masters who were inspired by her example. 

And, I also just read an email from Shauna letting me know that she received a handwritten note card from another Relationship Master (my note card message is working!). According to Shauna:

"I got a thank you card in the mail this week from an agent from Georgia who attended that webinar saying how much she appreciated what I had to say and I motivated her.  She said that she had been in real estate since 1973 and she had never heard it put like I said it."

I love to see the power of our message working, and that word is spreading!  Thank you for your efforts in building our community!

New Agent Support

Deborah Thomas joined The Relationship Revolution six months after she got her license. She was surprised at how busy the next six months were!

Lead Generation is Dead

The following fake press release appeared on my desk this morning:

(Tampa, Fla. -- Oct. 2, 2007) The National Association of Tired Ideas today issued a brief statement noting the death of online real estate lead generation. Lead Generation, which emerged on the scene scarcely 10 years ago, met its demise on Saturday, Sept. 29 at 2:30 a.m. on a template Web site belonging to Don "The Deal Maker" Davies, an agent who "goes the extra mile for his clients," but rarely checks his e-mail.

"I noticed a glitch in our lead system and found that it was trying to pass along the name 'Boris Yeltsin' to Mr. Davies," said Steve Hendstrom, the attending technician. "I tried everything I could to free up the system, but in the end, all I could get it to do was belch, make a clanging sound, and utter the word 'Rosebud' to absolutely no one in particular … Lead Generation crashed, just like that."

Relying on the Systems Coach

Ellen and Doug find that working with their Systems Coach saves them time and money!

Ellen advises that they send out about 25,000 pieces of mail to contacts annually. "I'd like you to know that your staff has been such a pleasure to work with. I was having trouble printing labels from the PropertySource program, and have been communicating back and forth with her to solve it. She's been very patient, and now the problem has been solved! Our entire marketing process is going to be so much more efficient now. Thank you for providing such competent people! Please let these wonderful people know that we really appreciate their assistance."

Comments like this make it worth whatever it takes, Ellen!

Contacts Think I'm So Creative!

Kelly gets lots of compliments from contacts and former clients nearly every time she sends something out from her Relationship Manager.